Refund Policy

Last updated: 8 October 2026

Resumen en español: No hay reembolsos, salvo si el evento se cancela: en ese caso te devolvemos el dinero completo en un máximo de 14 días, a la misma tarjeta. Si el evento se aplaza, tu entrada vale para la nueva fecha o puedes pedir el reembolso en 14 días. Escríbenos a info@echoevents.co.uk.

General

All ticket sales are final. Tickets cannot be refunded or exchanged, except in the cases below or where the law requires it.

If an event is cancelled

We will contact you by email and refund the full ticket price, including any booking fee, to the original payment card within 14 days. You do not need to do anything.

If an event is postponed or moved

Your ticket stays valid for the new date or venue. If you cannot attend, you may request a full refund within 14 days of the announcement by emailing info@echoevents.co.uk with your order number.

If something is wrong with your order

If you were charged twice, did not receive your tickets, or were charged the wrong amount, contact us within 7 days and we will put it right.

How refunds are paid

Refunds are paid to the card used for the purchase. Banks usually take 5 to 10 working days to show the money in your account.

Contact

Email info@echoevents.co.uk or 07951 787298. We reply within 24 hours.